チケットのことならチケットぴあチケットぴあ


PIA Ticket Sales Terms of Service

Terms of Service

Article 1 Scope and Amendment of Terms
  1. With regard to the use of PIA Ticket Sales Services (hereinafter referred to as the "Services"), which are services provided by PIA Corporation (hereinafter referred to as the "Company") to non-registered users, the PIA Ticket Sales Terms of Service (hereinafter referred to as these "Terms") apply to the Company and each user of the Services (hereinafter referred to as the "User").

  2. If, in addition to these Terms, there are other Company documents that prescribe conditions of use, rules of use, and other matters of the Services, regardless of guidelines, policies, or other names (hereinafter referred to as the "Individual Provisions" and together with these Terms, collectively referred to as the "Terms, etc."), the User must use the Services in accordance with the provisions of the Individual Provisions as well as these Terms.

  3. Each time the User uses the Services, the User must check the information and precautions provided by the Services. In addition, by using the Services, the User shall be deemed to have agreed to all the contents described in the Terms, etc.

  4. The Company may amend the Terms, etc., pursuant to the provisions of Article 548-4 of the Civil Code. If any amendments are made to the Terms, etc., the Company shall announce that the Terms, etc., will change, the contents of the amended Terms, etc., and the effective date thereof on the Company's website at least one month in advance.

  5. Notwithstanding the provisions of the preceding paragraph, when the User agrees to any amended Terms, etc., the amended Terms, etc., shall apply to the User even during the announcement period of the amendment to the Terms, etc.

Article 2 Use of Services
  1. The User of the Services shall apply for entering into an agreement for the use of the Services by himself/herself after agreeing to the Terms, etc.

  2. If the User is a minor, the User must obtain the prior consent of his/her legal representative, such as a person who has parental authority, to use the Services.

  3. The User shall comply with the provisions of the terms and conditions of service and other matters prescribed by the credit card company or the settlement agent company the User uses as the means of settlement, as well as those prescribed by other third parties related to the use of the Services.

  4. The Company may not accept the use of the Services if:
    1. The User's eligibility for use has been revoked or otherwise disposed of due to his/her breach of the Terms, etc., or other terms and conditions prescribed by the Company;
    2. There is any false, incorrect, or incomplete statement in information provided by the User;
    3. The User is a minor and does not obtain the consent of his/her legal representative, such as a person who has parental authority;
    4. The use of the User's means of settlement has been suspended or otherwise disposed of by the relevant credit card company or financial institution;
    5. The User's eligibility for any of the Company's affiliated services has been revoked or otherwise disposed of; or
    6. The Company determines that it is inappropriate for the User to use the Services for any other reasonable reason.
Article 3 Matters to Be Notified
  1. Notice from the Company to the User, including that of amendment to the Terms, etc., shall be given by e-mail, on the website of the Services, or by any other method deemed appropriate by the Company.

  2. If any notice referred to in the preceding paragraph is given by e-mail, such notice to the User shall be deemed to have been completed at the time when the Company sends the e-mail to the e-mail address registered by the User. The User must check without delay any notice sent by the Company via e-mail.
Article 4 Change, Deletion, etc., of Registered Contents
  1. If there is any change in the contents notified when purchasing a ticket or the like, the User must promptly notify the Company of such change in a prescribed manner.
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  3. The User acknowledges that if there is any mistake in the contents notified when purchasing a ticket or the like, or in any change notified under paragraph 1 of this Article (including where any phone number or e-mail address has been registered mistakenly, or any information on a third party has been registered intentionally), the Company may amend such notified contents to the extent necessary without giving any notice to the User.
Article 5 Suspension and Revocation of Eligibility for Use
  1. If the User falls under, or the Company determines that the User falls under, any of the following items, the Company may cease providing all or part of the Services without prior notice:
    1. If the User falls under any of the items of Article 2, paragraph 4 of these Terms;
    2. If the User breaches Article 8 of these Terms;
    3. If the User breaches Article 10 of the Individual Provisions: Ticket Sales;
    4. If the User breaches Article 6 of the Individual Provisions: PIA LIVE STREAM Service;
    5. If the User delays in performing, or it is impossible for him/her to perform, the obligation to pay fees or other charges;
    6. If the User interferes with the operation of the Services;
    7. If the relevant credit card company, receiving agent company, or financial institution suspends the use of the credit card or payment account designated by the User;
    8. If the User breaches the Terms, etc.; or
    9. If the Company determines that the User is inappropriate as a User for any other reasonable reason.
                
  2. If the User falls under any of the items of the preceding paragraph, the User must compensate the Company and other third parties for any damage incurred by them as a result of such act
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  4. Even if the User loses the eligibility for the Services, the User shall not be exempted from the payment of fees for the Services already used, prices of tickets already purchased, and other charges. In this case, the User must immediately pay all amounts owed to the Company. Unless otherwise provided for in the Terms, etc., the Company shall have no obligation to refund any fees or other charges already paid by the User.
Article 6 Preparation before Use
  1. The User shall, on his/her own responsibility and at his/her own expense, prepare communication equipment, software, telephone service contracts, Internet connection contracts, and others necessary to use the Services. In addition, the User shall bear all communication, connection, call, and other charges related to the use of the Services. The operating environment for the Services shall be specified in the "Operating Environment and Security" https://sell.pia.jp/inbound/environment.php on the website of the Services.

  2. Depending on the environment of, for example, newly released models of mobile devices, newly released operating systems, or browsers, there may be a long delay before the User can use the Services, or it may be impossible to use the Services. The Company does not warrant the availability of the Services in any environment.

  3. The User must always be able to receive e-mail from the Company. If the User blocks e-mail from the Company, the Company may choose not to contact the User by e-mail. If the User cancels such block, the User must promptly notify the Company to that effect.
Article 7 Privacy
  1. The Company shall handle the User's privacy information and personal information appropriately in accordance with its privacy policy.
Article 8 Prohibited Matters
  1. In using the Services, the User must not engage in any act that falls under or is likely to fall under any of the following acts:
    1. Infringing or impairing any copyrights, trademark rights, proprietary rights, portrait rights, privacy, reputation, credibility, or other rights of other Users, third parties, or the Company;
    2. Slandering or defaming other Users, third parties, or the Company;
    3. Any act against public policy;
    4. Any criminal act or act leading to a criminal act;
    5. Any election campaign, political activity, or similar act;
    6. Any act relating to sexual mores, religion, or politics;
    7. Any act for the purpose of profit or for preparing for such act;
    8. Obstructing the smooth operation of the Services;
    9. Transmitting, providing, writing, or otherwise using any harmful program such as a computer virus;
    10. Interfering with a server or network system used in the Services, or intentionally taking advantage of any defect in the Services;
    11. Attempting to use the Services by software that performs automatic input or any other technical means, such as a so-called bot, or any other method deemed illegal by the Company;
    12. Attempting to gain unauthorized access to any other computer system or network connected to the Services;
    13. Disassembling, decompiling, or reverse engineering any app provided by the Company, or otherwise analyzing the source code, structure, idea, etc., of such app;
    14. Any act that violates or is likely to violate laws or regulations;
    15. Causing disadvantage or damage to other Users, third parties, or the Company; or
    16. Any other act that the Company considers inappropriate.
Article 9 Copyright
  1. The User may not use any content provided through the Services beyond the scope permitted by the Copyright Act.
Article 10 Cessation, Interruption, Change, etc., of Services
  1. The Company may cease, interrupt, change, suspend, discontinue, or delay the Services without prior notice to the User if:
    1. Periodic or emergency maintenance is performed on the system of the Services;
    2. It is impossible to provide the Services as usual due to war, riots, civil commotion, labor disputes, earthquakes, eruptions, floods, tsunami, fires, power failure, or other emergencies;
    3. Services of a related carrier is ceased, interrupted, or changed; or
    4. The Company determines that it is necessary to cease, interrupt, change, suspend, discontinue, or delay the Services for any other operational reason.
  2. The Company may change, cease, or terminate all or part of the Services with prior notice to the User.

  3. The Company shall not be liable to the User or any third party for any cessation, interruption, change, suspension, discontinuance, or delay of the Services under this Article.

Article 11 Disclaimer
  1. Unless otherwise provided for in the Terms, etc., the Company shall not be liable for any damage incurred by the User or a third party in connection with the Services, such as the provision of various information thereby, in excess of the total amount of the face value of tickets and various fees relating to transactions in which the damage is alleged to have occurred, the amount of various fees specified by the Company, or 1,000 yen, whichever is the greatest; provided that this shall not apply if such damage is caused by the Company's willful misconduct or gross negligence.

  2. The Company shall perform encryption and other processing of any personal information entered and transmitted by the User in using the Services, and shall strictly control and keep such information confidential with due care. However, it does not guarantee that any leakage, loss, or falsification by others of such information will be completely prevented.

  3. The Company makes no warranties relating to the safety, accuracy, certainty, usability, recency, fitness for a purpose, legality, morality, or others of the Services, or any information or services provided through the Services.

  4. The Company shall assume no responsibility for information contained in third party websites linked from the Services or other services provided by third parties, such as settlement services, affiliated with the Services.

  5. Even if the User inaccurately registers user information prescribed in the Terms, etc., or fails to correct such information and thereby causes any damage (including non-arrival of communication or goods and restriction on use of all or part of the Services), the Company shall not be liable for such damage.

  6. Even if the User is unable to receive or check e-mail because the User has blocked e-mail from the Company or has failed to communicate the cancellation of such block, or for any other reason not attributable to the Company, and thereby causes any damage to himself/herself or a third party, the Company shall not be liable for such damage.

  7. Even if the User's act causes damage to any other User or a third party, the Company shall not be liable for such damage.

Article 12 Language
  1. The Japanese language version of the Terms, etc., shall be deemed the original. The Terms, etc., may be provided in a language other than Japanese. However, the provisions in Japanese shall prevail.
Article 13 Governing Law
  1. The formation, performance, and interpretation of the Terms, etc., as well as the provision of the Services shall be governed by the laws of Japan, without giving effect to any principles of conflict of laws.
Article 14 Court of Competent Jurisdiction
  1. Any dispute between the User and the Company arising out of or in connection with the Services shall be resolved in good faith by the parties.

  2. If such dispute is not resolved by consultation, the parties agree that it shall be subject to the exclusive jurisdiction of the Tokyo District Court as a court of first instance.
Article 15 Severability
  1. Even if any of the provisions of the Terms, etc., or any part thereof is deemed invalid or unenforceable pursuant to the Civil Code, the Consumer Contract Act, or other laws or regulations, the remaining part of the Terms, etc., shall remain in full force and effect.
Article 16 Non-Application of Vienna Sales Convention
  1. The Vienna Sales Convention (United Nations Convention on Contracts for the International Sale of Goods: CISG) does not apply to any sale or other transaction made under the Services.
End


Individual Provisions: Ticket Sales

            

The Company has established individual provisions for ticket sales (hereinafter referred to as the "Ticket Sales Rules") applied when the User uses services that sell priced tickets and others (hereinafter referred to as the "Ticket Sales Services"). Please purchase tickets after accepting that the Ticket Sales Rules shall apply when the User purchases tickets.


Article 1 Sales Method
  1. The Company has been entrusted by promoters with selling tickets based on their instructions. Some restrictions may be imposed on the number of tickets to be sold and the sales method as necessary.
Article 2 Conclusion of Purchase Agreement
  1. The User shall apply for purchase in accordance with the prescribed procedures, and a purchase agreement shall be concluded upon completion of the application procedures; provided that this shall not apply if otherwise specified by the Company.

  2. Unless otherwise provided for in the Terms, etc., the User may not withdraw the application for the purchase agreement.

  3. According to the wishes of promoters and others, the Company may check if the names and others displayed on tickets correspond to those recorded on identification cards of the User and any other visitor at the time of entrance, and, if their correspondence cannot be checked, refuse the entrance of such User and/or the other visitor (or order them to leave if they have already entered the venue). The User must therefore register the correct names and others.
Article 3 Payment of Fees
  1. At the time when the User purchases a ticket, the User is required to pay, in addition to the ticket price, necessary fees for the services to be used, such as a special sale use fee, special charge, system use fee, commission for payment, and use fee for ticket delivery such as in-store pickup, as service use fees specified by the Company.

  2. Any payment by the User of ticket prices, commission fees, and other charges as well as any refund by the Company shall be made in Japanese yen. The Company shall not be liable for compensating for any damage arising from foreign exchange fluctuations.

  3. The User shall select a payment method from among the means of settlement designated by the Company at the time of application for purchase. In the case of credit card payment, the User shall make an immediate settlement upon the conclusion of the purchase agreement. In the case of Seven-Eleven Payment, the User shall pay the relevant fees by the due date specified by the Company.

  4. The Company may impose restrictions on the payment method as necessary. In addition, the User may not change his/her payment method after the period during which such payment method is changeable as prescribed by the Company.

Article 4 Delivery of Ticket
  1. After the conclusion of a ticket purchase agreement, the relevant ticket(s) shall be delivered by any of the following methods selected by the User from among the methods designated by the Company. The Company may impose restrictions on the method of delivery if necessary.
    1. Will call
    2. Pickup at a place designated by the Company, such as an affiliated convenience store
    3. Download of electronic ticket(s) via the electronic ticket service designated by the Company
  2. If the User chooses to pick up his/her ticket(s) at a store, the User must issue and pick up the ticket(s) in the manner specified by the Company by the deadline specified by the Company.

  3. If the purchased ticket(s) are electronic ticket(s), the use and restrictions of them after download shall be in accordance with the terms and conditions of each electronic ticket service.
Article 5 Refusal of Sales and Delivery
  1. The Company may refuse to sell or deliver tickets to the User if the User falls under any of the following items, and in this case, the Company may immediately suspend or revoke the User's eligibility without prior notice:
    1. If the User falls under any of the items of Article 2, paragraph 4 of these Terms;
    2. If the User makes a false declaration or fails to make a required declaration with respect to any matters specified by the Company;
    3. If the User commits an act that may cause a nuisance to other Users or third parties, or an act that may interfere with smooth sales by the Company;
    4. If the User fails to complete the prescribed procedures within the period informed by the Company;
    5. If the User fails to follow the prescribed purchase method;
    6. If the User fails to pay any ticket price by the payment due date; or
    7. If the User otherwise breaches the Terms, etc.
Article 6 Replacement, Change, and Cooling Off of Tickets
  1. Tickets for which a ticket purchase agreement has been concluded may not be replaced, changed, or canceled at the convenience of the User. Cooling off does not apply to tickets sold through the Ticket Sales Services.
Article 7 Reissue of Tickets
  1. The Company shall not reissue tickets for any loss, theft, damage, or the like.
Article 8 Refund on Tickets
  1. If any show is changed in its content or canceled, notification of such change or cancellation will be provided by the relevant promoter to the User, and the Company shall not be liable for the change or cancellation. Therefore, the fact that a refund is made due to a show's change in its content or cancellation shall not constitute a reason for defense against the Company by a User who has used any means of settlement. However, when any show is changed in its content or canceled, the Company may act on behalf of the relevant promotor in refunding sold tickets based on a decision or request by the promotor.

  2. When the Company performs refund services as entrusted by a promoter, the following matters shall apply.
    1. Refunds shall be made only within the refund period requested by the promoter, and in a manner separately prescribed by the Company. Upon a refund, the User may be asked to return his/her purchased ticket. The Company shall make no refund to the User if the refund period has passed, or the User damages or loses his/her original ticket and cannot return it, or the User's ticket is defaced to an extent that it is difficult to identify it.
    2. In principle, a User who has purchased a ticket shall request a refund himself/herself. Except as specifically approved by the Company, the User may not transfer a ticket to a third party and have the third party request a refund, entrust a third party with making a request for a refund, have a third party request a refund on behalf of the User, designate a financial institution account managed by a third party as the refund destination, or otherwise claim a refund in a manner that the Company determines that a third party other than the User who has purchased a ticket go through the procedures for receiving a refund on the ticket. The Company shall therefore have no obligation to make any refund in response to such request.
    3. Notwithstanding the provisions of the preceding paragraph, regardless of whether a person who brings a ticket is a User who has purchased the ticket or not, the Company may, at its judgment, deem the person who brings such ticket as the person eligible for a refund and refund the person. In this case, the User shall not object to the refund. However, the Company shall not be obligated to make such deemed refund.
    4. The amount to be refunded to the User shall be limited to the relevant ticket price, system use fee, ticketing fee, and special sales use fee. No refund shall be made for any remittance processing fee, settlement fee, transportation fee, accommodation fee, communication fee, or other expense required for the User or any other person to purchase the ticket or to enter the relevant show venue. In addition, the cost required for a refund to the User (including, but not limited to, any communication fee or transfer fee) shall be borne by the User.
    5. When the Company performs refund services on behalf of a promoter and pays a refund, the refund shall be made according to the contents of the User's application. In this regard, if there is any defect in the contents of the User's application (such as the address and account information), the Company shall in no way be liable for any delay in or failure of the refund. In this case, the User shall promptly change the defective information in a prescribed manner.
    6. A refund may take about 3 to 4 weeks, and the User shall not object to this.
Article 9 Termination and Resumption of Sales
  1. The sales of tickets for a show shall be terminated if the number of the tickets sold by the Company reaches the planned number, even during the ticket sales period. However, if the relevant promoter decides to add seats or shows, the sales may be resumed.
Article 10 Prohibited Matters
  1. The User must not engage in any act that falls under any of the following acts:
    1. Obtaining tickets (including numbers, codes, or others for purchasing tickets, such as reservation numbers; the same shall apply hereinafter in this Article) for the purpose of resale;
    2. Transferring or attempting to transfer (including putting up for Internet auction) a ticket obtained through the Services to any third party for a consideration exceeding its face value (or, for a ticket with no face value, the consideration normally required to obtain the same kind of ticket);
    3. When a person eligible for entrance with a ticket has been registered, causing or attempting to cause a person other than the eligible person to enter the venue with the ticket;
    4. Repeating applications for purchasing tickets without any intention to purchase them (the User shall be deemed to have applied for purchasing a ticket without any intention to purchase it if no payment is made by the due date); or
    5. Obtaining a ticket for the purpose of receiving a refund.
  2. In addition to the prohibitions prescribed in the items of the preceding paragraph, upon concluding a ticket purchase agreement with the User, the Company may prohibit onerous transfer of ticket(s) without consent of the relevant show's promotor by clearly specifying the prohibition of such onerous transfer. Please confirm this when applying for purchasing a ticket.

  3. If the User breaches paragraph 1 of this Article, the User's eligibility for use may be suspended or revoked in accordance with Article 5 of the Terms. If it is found that the User has breached paragraph 1 of this Article, the Company or the relevant promoter may, at its discretion, invalidate any ticket(s) purchased by the violator, refuse the entrance of the violator to the relevant show venue, or order the violator to leave if it has already entered the venue.

  4. Even in the case of the preceding paragraph, the Company shall not be obligated to refund any amount paid for ticket(s) that have been invalidated, nor to compensate for any damage incurred by the violator.

Article 11 Compensation for Damage Caused by Issuing Erroneous Tickets, etc.
  1. If the Company sells and issues a ticket whose content is erroneous, the Company may compensate for damage incurred by a User who has purchased such ticket up to the face value of the ticket plus the amount of various fees incurred by the User to purchase the ticket; provided that this shall not apply if such damage is caused by the Company's willful misconduct or gross negligence.
Article 12 Exemption from Liability for Ticket Sales
  1. The Company shall assume no liability for tickets other than those purchased directly from the Company (or for tickets repeatedly transferred).

  2. The Company shall assume no liability for any loss or damage incurred by the User or any third party as a result of major delays in or failure of confirmation or notice of the completion of application for or purchase of tickets due to, for example, congestion on communication lines or an unexpected accident in a computer system.

  3. The Company does not guarantee that the quantities of tickets and others to be sold through the Services will satisfy all of the User's desires to purchase, nor does it guarantee that the contents described in tickets or others to be sold through the Services are true (or that a show will be performed as described therein).

  4. When all application procedures for purchasing ticket(s) are completed, the completion shall be notified on the website's purchase completion screen. The User shall record the purchase completion screen or the information necessary to issue a ticket displayed on such screen on his/her own responsibility, and the Company shall not in any way be liable for any damage (including inability to issue or purchase any ticket) caused by the User's failure to do that.

  5. In relation to the preceding paragraph, if the User is unable to check the purchase completion screen due to poor communication or the like, the User shall contact the Company without delay and confirm that the ticket purchase agreement has been completed based on the information registered at the time of purchase. The Company shall assume no liability for any damage (including inability to issue or purchase any ticket) resulting from the User's failure to make such confirmation.

  6. Even if a ticket is not picked up within the period specified by the Company, the Company shall have no obligation to refund the ticket price, service use fees specified by the Company, or others.

  7. Regarding a ticket sold after identifying the person(s) eligible for entrance (including the case where the purchaser and a person who enter the venue with the purchaser at the same time are the eligible persons), if the registered name(s) of the eligible person(s) does not correspond to the actual name(s) thereof (due to, for example, an input error by the User), the Company shall not be liable for any disadvantage (including inability to enter the venue or being ordered to leave the venue) incurred by the User due to the non-correspondence.

  8. The User shall perform procedures necessary for entrance in advance if the ticket is an electronic ticket. The Company shall not be liable for any disadvantage (including inability to enter the venue or being ordered to leave the venue) incurred by the User due to failure to perform such procedures (including failure caused by poor communication or malfunction of equipment owned by the User).

Article 13 Measures After Loss of Eligibility for Use
  1. Even if the User loses his/her eligibility for use, the User is entitled to receive a ticket that he/she has purchased before losing the eligibility by a method designated by the Company.

  2. If a refund occurs, the User may receive the refund pursuant to Article 8 of the Ticket Sales Rules even after the loss of his/her eligibility for use.


Individual Provisions: PIA LIVE STREAM Service

            

The Company has established individual provisions for the use of PLS Services (as defined below) (hereinafter referred to as the "PLS Usage Rules") applied when the User uses PIA LIVE STREAM, which is a streaming service that allows the User to view video content of various live entertainment (hereinafter referred to as the "Delivery Content") (including the streaming service provided by the Company, the Delivery Content, the player to view the Delivery Content (hereinafter referred to as the "Video Player"), and any other functionality that may be provided at any time in relation to the business; hereinafter collectively referred to as "PLS Services"). Please use PLS Services after accepting that the PLS Usage Rules shall apply when the User uses PLS Services.


Article 1 Use of PLS Services
  1. The Company shall grant the User a non-transferable, non-sublicensable, and non-exclusive right solely to use content provided by the Company on PLS Services. Even if an indication such as "Purchase" or "Sale" is displayed on the screen of PLS Services, no intellectual property or other rights shall be transferred to the User with respect to any content provided by the Company to the User, and only the right to use such content shall be granted to the User.

  2. PLS Services include paid and free Delivery Content. In order to use paid Delivery Content, it is necessary to purchase a ticket to view the desired Delivery Content through PLS Services in accordance with the PLS Usage Rules. Once a ticket to view the Delivery Content is purchased, no fee for the ticket shall be refunded, whether or not such Delivery Content is viewed.

  3. The Delivery Content includes those produced and delivered by the Company and by third parties other than the Company (including, but not limited to, artist offices and event providers, hereinafter referred to as "Content Provider").

  4. Under PLS Services, the Delivery Content will be delivered on the date and time specified by the Company in advance. Therefore, the User must confirm in advance that the time for viewing is acceptable before purchasing a ticket. Some Delivery Content may be available for repeated viewing over a certain period of time after the initial delivery of the Delivery Content. However, the Delivery Content whose distribution period has expired cannot be viewed regardless of whether the User has viewed it or not. The Company shall specify the delivery method and delivery period of the Delivery Content in advance.

  5. PLS Services shall be for personal use only. The User may not use more than one device to view the Delivery Content at the same time.

  6. The User shall use PLS Services at the User's own risk, and shall be fully responsible for any actions done when using PLS Services and the results thereof.

  7. The User shall, on his/her own responsibility and at his/her own expense, properly maintain computers, digital devices, and any other equipment, software, and means of communication necessary to use PLS Services.

  8. The Company may provide all or part of PLS Services only to the User who meets the conditions the Company considers necessary, such as age, identity verification, registration information, and area where the User lives.

Article 2 Usage Fees
  1. Usage fees for PLS Services and the payment method shall be separately determined according to the Delivery Content, area where the User lives, viewing ticket, settlement method, and other terms and conditions. The Company shall determine usage fees for the Delivery Content for whose production and delivery the Company is responsible. However, usage fees for the Delivery Content for which a Content Provider is responsible for the production and delivery shall be determined by the Content Provider.

  2. The payment methods for usage fees shall be separately determined by the Company. Some payment methods may not be available, depending on the area where the User lives.

  3. Any payment by the User of ticket prices, commission fees, and other charges as well as any refund by the Company shall be made in Japanese yen. The Company shall not be liable for compensating for any damage arising from foreign exchange fluctuations.

  4. If the payment of any usage fee is not confirmed by the due date specified by the Company, the Company shall have no obligation to provide PLS Services relating to such usage fee.

  5. Any and all expenses incurred in connection with the use of the Internet shall be borne by the User.

Article 3 Refund of Usage Fees
  1. Except as set forth in the Terms, etc., no usage fees for PLS Services shall be refunded. In addition, cooling off does not apply to transactions related to the use of PLS Services.

  2. If the User is unable to view the Delivery Content at all due to reasons attributable to the Company or the relevant Content Provider, the Company shall refund the User all or part of the usage fee for such Delivery Content. In addition, if the User is unable to view any portion of the Delivery Content owing to similar reasons, the Company shall determine, at its reasonable discretion, whether or not to issue a refund, and if so, the amount of the refund.

  3. The Company shall have no obligation to refund any usage fee to the User who fails to follow the procedures prescribed by the Company within the period prescribed thereby.

Article 4 Services by Other Business Operators
  1. In order to use PLS Services, the User may use account information for services provided by a third party other than the Company (hereinafter referred to as the "External Services"). In this case, the User must use PLS Services in accordance with the provisions of the terms and conditions, agreements, and other requirements prescribed by the third party for the use of such External Services.

  2. PLS Services may include services or content provided by other business operators, including Content Providers. The responsibility for such services or content is assumed by the business operator providing them. In addition, such services or content may be subject to the terms of service and other conditions set forth by the business operator providing them.

Article 5 Operation of Services
  1. The Company may, at its discretion, conduct any of the following in connection with the operation of PLS Services:
    1. Monitoring the use of, or restricting access to, chats conducted on PLS Services;
    2. Deleting or correcting posts among content uploaded to chats conducted on PLS Services which the Company considers to be in breach of the Terms, etc.;
    3. Deleting information among content uploaded to chats conducted on PLS Services which no User accesses for a certain period or longer; or
    4. Providing a third party with content uploaded to chats conducted on PLS Services for the purpose of sales promotion of PLS Services without approval of the uploading User.
  2. The User shall retain all rights to content that he/she has uploaded to PLS Services as before, and the Company shall not acquire any such rights; provided that if such uploaded content is publicly available, the User shall grant the Company the right to use it for PLS Services or promotions (including the right to omit or otherwise alter it to the extent deemed necessary and appropriate by the Company, as well as the right to sublicense such right to use to a third party affiliated with the Company) free of charge for an indefinite period without regional limitations.
Article 6 Prohibited Matters
  1. In using PLS Services, the User must not engage in any of the acts listed below or any action that may cause such acts. The same shall apply even if use of PLS Services has been terminated.
    1. Making the Delivery Content available to unspecified, or large numbers of, people;
    2. Removing, changing, bypassing, disabling, impeding, or circumventing any notice of copyright, trademark, or other rights attached to the Delivery Content, or digital rights management (DRM), content protection measures, or access control measures (including geo-filtering mechanisms) for the Delivery Content;
    3. Copying, downloading, stream capturing, duplicating, copying, archiving, distributing, uploading, publishing, changing, translating, broadcasting, performing, displaying, selling, transmitting, or retransmitting the Delivery Content;
    4. Incorporating the Delivery Content into hardware or software, streaming or retransmitting the Delivery Content by such hardware or software, or making the Delivery Content available by means of frames or inline links;
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    6. Creating an index of, reproducing, distributing, or advertising any material portion of the Delivery Content;
    7. Creating a derivative work of the Delivery Content, or material relied on, derived from, or based on the Delivery Content (including montages, mashups, and similar videos, wallpapers, desktop themes, greeting cards, and goods) (including where such act is conducted in order to provide free material that is a derivative work);
    8. Modifying, improving, deleting, impeding, or otherwise changing the Video Player, the technology used in the Video Player, DRM incorporated into the Video Player, content protection measures, or access control measures in any part or in any way;
    9. Infringing or impairing any copyrights, trademark rights, proprietary rights, portrait rights, privacy, reputation, credibility, or other rights of other Users, third parties, or the Company;
    10. Slandering or defaming other Users, third parties, or the Company;
    11. Any act against public policy;
    12. Any criminal act or act leading to a criminal act;
    13. Any election campaign, political activity, or similar act;
    14. Any act relating to sexual mores, religion, or politics;
    15. Any act for the purpose of profit or for preparing for such act;
    16. Any act for the purpose of a sexual or obscene act;
    17. Any act for the purpose of meeting or dating an unacquainted person of the opposite sex;
    18. Harassing, slandering or defaming, threatening, or stalking other Users;
    19. Illegally collecting, disclosing, or providing personal information, registration information, or usage history information of others;
    20. Intentionally disseminating false information;
    21. Posting or transmitting excessively violent or explicit sexual expressions, expressions that lead to discrimination by race, national origin, creed, gender, social status, family origin, etc., expressions that induce or encourage suicide, self-injurious behavior, or drug abuse, or other expressions that include anti-social content and lead to the discomfort of others;
    22. Using a User ID or password without authorization, or causing a third party to use it;
    23. Obstructing the smooth operation of PLS Services;
    24. Transmitting, providing, writing, or otherwise using any harmful program such as a computer virus;
    25. Interfering with a server or network system used in PLS Services, or intentionally taking advantage of any defect in PLS Services;
    26. Attempting to use PLS Services by software that performs automatic input or any other technical means, such as a so-called bot, or any other method deemed illegal by the Company;
    27. Attempting to gain unauthorized access to any other computer system or network connected to PLS Services;
    28. Any act that violates or is likely to violate laws or regulations;
    29. Causing disadvantage or damage to other Users, third parties, or the Company; or
    30. Any other act that the Company considers inappropriate.
Article 7 Ownership of Rights
  1. PLS Services and the Delivery Content are protected by the Copyright Act, the Trademark Act, and other intellectual property-related Acts. The User must agree that the Company or its designated third party owns and reserves all rights concerning PLS Services and that the Company and its licensors own or manage rights concerning the Delivery Content that the User views in PLS Services.

  2. The Company shall grant the User a non-exclusive limited license to view the Delivery Content on the condition that the User pays the usage fee for the Delivery Content and complies with the provisions of the PLS Usage Rules, as well as the terms and conditions, agreements, and other requirements prescribed by the relevant third party for the use of any External Services. This license shall include the right to stream the Delivery Content with the Video Player for personal use and for non-commercial purposes. The User may view the Delivery Content only for personal and non-commercial purposes in accordance with the PLS Usage Rules.
Article 8 Action in Response to Violation of PLS Usage Rules
  1. If the Company determines that the User has violated the provisions of the PLS Usage Rules, the terms and conditions, agreements, or other requirements prescribed by the relevant third party for the use of any External Services, or any other laws and regulations, or engaged in any improper conduct, the Company reserves the right to immediately terminate or restrict the User's account or the User's use of PLS Services or access to the Delivery Content at any time without prior notice and without liability. In addition, further use of PLS Services may be refused.
Article 9 Disclaimer
  1. The Company shall have no obligation to refund any usage fee received in exchange for the Delivery Content if the User is unable to view the Delivery Content due to reasons attributable to the User.

  2. The Company makes no warranties, explicit or implied, that PLS Services and the Delivery Content are free from de facto or legal defects (including, but not limited to, safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, defects concerning security and other matters, errors, bugs, and infringements). The Company has no obligation to repair these defects and provide PLS Services to the User.

  3. The Company may, at its discretion, cease distribution without prior notice to the User, and the User agrees to this in advance. The Company shall not be liable for any damage or loss caused to the User due to cessation of distribution.

  4. In addition to those set forth in the PLS Usage Rules, the Company shall not be liable for any damage incurred by the User in relation to the use of PLS Services due to reasons not attributable to the Company, unauthorized intrusion by a third party into facilities, systems, or other places necessary to provide PLS Services, suspension or use restriction of PLS Services pursuant to the PLS Usage Rules, damage incurred by the User due to amendments to the PLS Usage Rules or termination of contract, or damage incurred by the User as a result of trouble between the User and a third party.

End of the Terms

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